5 ways your doctor may be using AI chatbots — and why it matters
Doctors are increasingly using specialized AI chatbots to stay updated on medical research and improve patient care, but concerns arise over the use of unauthorized chatbots and patient data privacy. Some doctors use 'shadow AIs' that claim HIPAA compliance, but experts warn this may not ensure patient data safety.
Doctors are turning to specialized AI chatbots to stay current with the vast amount of medical research published annually. These chatbots search medical literature, providing accurate answers and linking to important papers and guidelines. Some health systems have adopted AI chatbots with safety and privacy protections, but many doctors use unauthorized 'shadow AIs' that may not ensure patient data safety. Experts warn that 'HIPAA compliance' is often misused by companies, and uploading protected health information to chatbots can be risky. Despite this, the use of medical AI chatbots is growing, with one company claiming over 100 million Americans were treated by a doctor using their platform last year. Doctors say these tools are especially helpful for trainees working long hours.
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