A Major Change Is Coming To Costco's Checkout Technology
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Costco is testing a new checkout system where employees scan items in customers' carts while they wait in line, aiming to improve efficiency and reduce theft. The new system is currently being trialed in select stores.
Costco is introducing a new checkout system to improve efficiency and reduce theft. Employees will scan items in customers' carts while they wait in line, eliminating the need to unload items onto a conveyor belt. The system is currently being tested in select stores, with the goal of improving checkout wait times and customer experience. The change was announced by Costco CEO Ron Vachris in early March 2026. The new system may also require customers to bag their own items. The trial aims to address issues with self-checkout, including shoplifting and technical problems.
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