AI and the Future of Mediation
A report by CSIS examines how artificial intelligence could reshape conflict mediation, identifying areas where AI can support mediation and where safeguards are required. The report recommends building mediation-specific AI evaluations and investing in mediator training to expand mediation capacity while keeping human judgment central.
A CSIS report explores the potential of artificial intelligence to reshape conflict mediation. Mediation teams face rising demands and challenges, including managing fragmented information and building trust among conflict parties. AI tools could support information synthesis, translation, and post-agreement monitoring, but also pose risks if they undermine neutrality or confidentiality. A workshop with over 45 mediators and technology experts identified areas where AI can realistically support mediation. The report recommends mediation-specific AI evaluations, mediator training, and secure adoption partnerships. CSIS suggests starting with a narrow pilot scenario simulation tool to expand mediation capacity while maintaining human judgment.
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