Amazon under fire for "bricking" Fire TV Sticks "on purpose" – allegedly forcing customers to upgrade
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Amazon is being sued for allegedly 'bricking' older Fire TV Sticks to force customers to upgrade. The lawsuit claims Amazon 'purposefully' made older devices fail and didn't provide refunds or software updates.
Amazon is facing a class-action lawsuit in the US for allegedly 'bricking' older Fire TV Sticks. The lawsuit claims the company 'purposefully' made first and second-generation models fail to force customers to upgrade. The plaintiff's second-generation Fire TV Stick remote became 'inoperable' after Amazon ended updates for the 2016 device. Other customers have reported similar issues with their devices. Amazon allegedly didn't provide refunds or software updates for the failing devices and engaged in 'deceptive' marketing by not informing customers of a cut-off date for software upgrades. The lawsuit raises questions about how long purchased technology should be supported.
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