ASU+GSV 2026: AI for Student Advising Has Promise, Limits
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Institutional leaders and a student discussed the potential and limitations of using AI for student advising at the ASU+GSV 2026 event. They highlighted the benefits of AI in personalizing counseling advice and improving student engagement, while cautioning against limiting student agency.
Leaders and a student discussed using AI for student advising, highlighting its potential to personalize counseling and improve engagement. AI can help students navigate complex course information and find relevant pathways. At Arizona State University, a student used AI to explore uncommon combinations of interests. However, panelists warned that over-reliance on AI could limit student agency. For example, steering students toward certain majors based on statistical likelihood of completion may help institutions meet graduation rate goals but could box students in. To avoid this, institutions must create goals and metrics that reflect students' desired education experience. AI can also help humanize data on student engagement, identifying disengaged students who may be at risk of dropping out.
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