Bensalem police deploy drone-first program to speed emergency response

Bensalem, Pennsylvania’s police department has become one of the first in the Delaware Valley to use drones as first responders, deploying them to emergency scenes faster than traditional response teams. The drones, operated by 22 trained pilots from the department’s real-time crime center, reach incidents within minutes and livestream footage to officers and commanders. They are equipped with thermal imaging to locate suspects or missing individuals, particularly at night, and help assess whether a full emergency response is needed. The program allows drones to fly autonomously within the township under a Part 91 Waiver, eliminating the need for officers to maintain visual contact. Police emphasize the drones are not used for surveillance but respond to 911 calls, including accidents, fires, and shootings. Sergeant Glenn Vandegrift noted the technology helps reduce traffic hazards by preventing unnecessary high-speed emergency vehicle deployments. Two drones are currently in use, with plans to add a third this summer, funded by state grants. The system supplements—not replaces—officer response, providing critical situational awareness before officers arrive. Neighboring departments, including Philadelphia and Camden police, also operate similar programs. Privacy safeguards are in place, with drones restricted to emergency scenes and prohibited from flying over private residences or peering into windows. The initiative aims to enhance public safety while minimizing disruptions to daily life.