Business leaders and employees are not on the same page about AI
A survey of nearly 6,000 executives across the U.S., U.K., Germany, and Australia found a gap between leaders' AI ambitions and employees' daily use, with executives expecting 1.4% higher productivity over the next three years. The survey also forecast a net employment decline of 0.7% over the next three years, driven by reduced hiring rather than layoffs.
A survey of almost 6,000 CFOs, CEOs, and senior executives across the U.S., U.K., Germany, and Australia found a disconnect between business leaders' AI expectations and employees' actual use. Executives forecast 1.4% higher productivity over the next three years from AI adoption, with the U.S. expecting 2.3% growth. However, the realized impact over the past three years was modest, with an average productivity gain of 0.29%. Deployment patterns shifted in 2025, with a jump in usage frequency and a drop in the share reporting zero use. Executives predict a net employment decline of 0.7% over the next three years, driven by reduced hiring rather than layoffs, translating to around 2 million jobs across the four regions. Leaders can turn this dynamic into an advantage by defining where AI substitutes for throughput, improves decision quality, and frees capacity for growth.
This content was automatically generated and/or translated by AI. It may contain inaccuracies. Please refer to the original sources for verification.