CBSE Says OSM Backed By Secure IT Platform, No Vulnerability Reported In Evaluation Portal

The Central Board of Secondary Education (CBSE) defended its On-Screen Marking (OSM) system, asserting it is supported by a secure IT platform with no reported vulnerabilities in the evaluation portal. Union Education Minister Dharmendra Pradhan chaired a review meeting to enhance student support and digital processes for Class 12 evaluations and results.
The Central Board of Secondary Education (CBSE) stated on May 28, 2026, that its On-Screen Marking (OSM) system is backed by a secure and robust IT platform, with no reported compromises or vulnerabilities in the actual evaluation portal. The board emphasized that the platform has undergone empanelled security audits and includes multiple quality checks to ensure the safe processing of answer books. CBSE assured students that their answer books are secure and processed through rigorous quality-control mechanisms. The board also announced a robust student support system, including a toll-free helpline (1800-11-8004) for stress management and evaluation-related queries. Direct assistance is available via official email channels: info.cbse@nic.in and result.cbse2026@cbseshiksha.in. Union Education Minister Dharmendra Pradhan chaired a review meeting at CBSE headquarters in New Delhi to assess Class 12 evaluation progress. The meeting focused on improving the re-evaluation portal, strengthening digital platforms, and enhancing student facilitation mechanisms. Attendees included the Secretary of the Department of School Education and Literacy (DoSEL), CBSE Chairperson, directors from IIT Madras and IIT Kanpur, and officials from the Ministry of Education, Kendriya Vidyalaya Sangathan (KVS), public sector banks, and CBSE. Discussions centered on ensuring transparent, technology-driven, and student-focused service delivery. Stakeholders reviewed measures for student support and outlined future plans to refine evaluation and monitoring systems. The meeting aimed to address concerns and improve the overall digital evaluation process for students.
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