ChatGPT maker OpenAI shifts its focus to business users amid new pressure
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OpenAI is shifting its focus to business users amid increasing competition and financial pressure, with a new AI model designed for 'high-value professional work' on the horizon. The company's CFO, Sarah Friar, revealed that business customers now account for 40% of OpenAI's revenue, expected to rise to 50% by year-end.
OpenAI is pivoting towards business-oriented AI products to achieve profitability, moving away from certain consumer offerings. The company is set to launch a new AI model designed for 'high-value professional work', codenamed Spud, which promises stronger reasoning and more reliable output. OpenAI's CFO, Sarah Friar, stated that business customers now account for 40% of the company's revenue, up from 20% when she was hired in 2024. The company has abandoned some consumer initiatives, such as the AI video generator app Sora, to focus on business products. OpenAI is competing with rival Anthropic, which recently released a powerful new model called Claude Mythos. The shift in focus is driven by the need to generate more revenue as OpenAI, valued at $852 billion, continues to lose money.
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