Costco says pre‑scan checkout system could take less than 10 seconds
Costco's CEO revealed that its pre-scan checkout system pilot has reduced transaction times to around 8 seconds. The retailer is testing automated pay stations to further speed up checkout.
Costco is testing technology to speed up checkout at its warehouses. CEO Ron Vachris said during the company's latest earnings call that the pilot program has significantly cut down transaction times. The automated pay stations allow members to pay for pre-scanned orders in around 8 seconds. Early results show this is improving traffic flow and member feedback has been positive. Costco began testing checkout acceleration tools last year. Other retailers, such as Sam's Club and BJ's Wholesale, have already implemented similar scan-and-go technology.
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