Delta says pilot scheduling is leading to flight cancellations
Delta Air Lines canceled nearly 350 flights over a weekend due to crew scheduling issues, citing outdated technology and processes as a primary cause. The airline is investing in automation and increasing staffing levels to improve scheduling efficiency.
Delta Air Lines canceled hundreds of flights over a weekend due to crew scheduling issues. The airline's internal memo revealed that outdated technology and processes for pilot scheduling are a primary cause. Between May 2 and May 3, Delta canceled nearly 350 flights and delayed hundreds more. The airline's senior vice president of flight operations, Ryan Gumm, stated that pilot acceptance of uncovered trips has decreased, leading to more complex scheduling decisions. Delta is investing in automation and other technology tools to improve scheduling efficiency and has increased staffing levels, with 20% more pilots on its payroll than in 2019.
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