eGovPH app back online after user surge causes outage
The eGovPH app was temporarily offline due to a surge in user activity following the rollout of new features, including the BIR Digital TIN ID. The Department of Information and Communications Technology confirmed the issue was not caused by a cyberattack or data breach and is implementing system upgrades to address the surge in demand.
The eGovPH app is back online after a temporary outage caused by a spike in user activity. The disruption was triggered by a high volume of simultaneous transactions following the rollout of new features, including the BIR Digital TIN ID. The Department of Information and Communications Technology confirmed the issue was not caused by a cyberattack or data breach. To address the surge in demand, the DICT is implementing system upgrades focused on capacity, performance, and reliability. The eGovPH app has recorded over 40 million downloads and provides access to more than 100 services, including transactions across major agencies such as PhilHealth and Pag-IBIG Fund. The DICT is working with the Department of Budget and Management to support long-term planning and ensure the platform can handle continued expansion.
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