Experian takes consumer financial guidance to the next level with AI-powered virtual assistant
Experian plc has released version 3.0 of its Experian Virtual Assistant (EVA), leveraging artificial intelligence to provide consumers with personalized financial guidance. The new version allows users to identify recurring subscriptions, analyze spending patterns, and take actions such as canceling services or negotiating bills.
Experian plc has launched version 3.0 of its Experian Virtual Assistant (EVA), utilizing artificial intelligence to enhance consumer financial guidance. The new version goes beyond credit score insights, analyzing everyday spending and connected financial accounts to provide users with a comprehensive understanding of their finances. Users can identify recurring subscriptions, analyze spending patterns, and execute tasks such as canceling services or negotiating bills directly through the assistant. The system is designed to operate within a highly regulated environment, with built-in protections to ensure data privacy and accuracy. Experian has been working with machine learning for over a decade and has embedded AI expertise directly into the product. The new EVA is used by 85 million consumers worldwide.
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