Helport AI Launches HyprX for Hardware
Helport AI Limited launched HyprX for Hardware, a QR-code-based AI agent that provides device-specific support, troubleshooting, and upsell opportunities for consumers, while helping brands reduce customer service costs and capture user data. The solution is commercially available immediately with outcome-based pricing and supports over 50 languages for multilingual assistance.
Helport AI Limited, a global AI workforce infrastructure company listed on NASDAQ as HPAI, announced the commercial launch of HyprX for Hardware on June 16, 2026. This QR-code-based AI agent allows users to scan a code on a product, packaging, or manual to access a customized AI assistant for that specific device. The AI provides feature explanations, setup guidance, step-by-step troubleshooting with photo uploads, and escalation to human support when needed. The system addresses the post-sale data gap by registering consumers as first-party contacts upon scanning, capturing device details, user information, and interaction data with consent. This enables brands to populate their databases and gain insights into customer pain points, frequently asked questions, and failure patterns. For consumers, HyprX for Hardware offers 24/7 multilingual support in over 50 languages, reducing reliance on manuals or phone queues. Brands benefit from reduced customer service bottlenecks, with AI handling routine inquiries like setup, troubleshooting, and warranty registration, potentially deflecting 65% to 80% of repetitive requests. The solution also lowers return-related losses by resolving installation issues on the spot and enables contextual upsell opportunities for accessories or upgrades. HyprX for Hardware is immediately available for deployment, with lead times of 48 hours from knowledge base ingestion to live operation. The company offers outcome-based pricing with no upfront cost, billing only upon effective service interactions. Helport AI’s AI Labor System powers the solution, transforming human expertise into scalable AI-driven support for enterprise clients globally.
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