How public records requests could help ‘fight AI with AI’
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Governments in the US are struggling to keep up with the increasing number of public records requests, but emerging technology offers a solution. Artificial intelligence can help process requests, find relevant documents, and even assist with redaction, making the process more efficient and reducing the burden on staff.
Governments receive thousands of public records requests each year, a number that is expected to increase due to automated requests from artificial intelligence. To combat this, experts suggest using AI to process requests and find relevant documents. AI can also assist with redaction, reducing the need for manual review. The National Archives and Records Administration has found that nearly 20% of agencies use technology or machine learning to process requests. AI can refine and validate public records requests, especially if they are too broad or need more information. By using AI, governments can improve response times and reduce the burden on staff.
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