HSBC warning issued to millions of customers this month
HSBC has issued a warning to its customers about upcoming bank holidays and school half-term periods in May, advising small business owners to plan ahead. The bank has also recently appointed David Rice as its inaugural Chief AI Officer to lead its artificial intelligence implementation.
HSBC has alerted customers to upcoming bank holidays and school half-term periods in May. The bank is advising small business owners to plan ahead, adjusting payment runs and invoice deadlines, confirming staff cover, and reviewing stock levels. HSBC has also shared guidance on planning for staff holiday requests and rota adjustments, as well as anticipating changes in customer demand. The bank has recently appointed David Rice as its inaugural Chief AI Officer to lead its AI implementation. This new role will support HSBC's goal of creating a forward-thinking bank by integrating AI solutions. The bank aims to empower colleagues to use AI to create a personalized experience for each customer.
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