Humanoid robots deployed to handle baggage at one of the world's busiest airports

Haneda Airport, one of Japan’s busiest airports, is introducing humanoid robots to support Japan Airlines ground crews in baggage and cargo handling. The initiative, a collaboration between Japan Airlines and GMO AI & Robotics, seeks to integrate robotic systems into real airport operations while addressing labor shortages amid rising tourism demand. The robots, designed by Unitree Robots, include the compact G1 model, capable of navigating tight spaces, lifting cargo, and folding for storage. Their human-like form allows seamless integration into existing workflows without requiring major infrastructure adjustments. The trial, running through 2028, will test whether these robots can safely assist crews in unpredictable environments. The robots undergo training in virtual simulations using the Isaac Simulator, where motion capture data and reinforcement learning refine their movements. This Sim2Real approach minimizes errors when transitioning to physical operations. Human workers will retain primary responsibilities, with robots serving as supplementary support. Haneda Airport handled 91.7 million travelers in 2025, ranking third globally in passenger traffic. The trial follows a phased approach, beginning with observation and testing before potential expansion. If successful, the model could be adopted by airports worldwide to enhance efficiency and sustainability in growing travel industries.