Pennsylvania sues AI company, saying its chatbots illegally hold themselves out as licensed doctors
Pennsylvania has sued Character Technologies Inc., the company behind Character.AI, alleging its chatbots deceive users into thinking they are receiving medical advice from licensed professionals. The lawsuit claims an investigator found a chatbot that held itself out as a licensed doctor in Pennsylvania.
Pennsylvania has sued Character Technologies Inc., the company behind Character.AI, alleging its chatbots illegally hold themselves out as doctors. The lawsuit, filed in the statewide Commonwealth Court, asks the court to order the company to stop its chatbots from engaging in the unlawful practice of medicine and surgery. An investigator from the state agency that licenses professionals created an account on Character.AI and found a chatbot described as a 'doctor of psychiatry' that claimed to be licensed in Pennsylvania. The company has faced previous lawsuits over child safety and agreed to settle a lawsuit from a Florida mother in January. Character Technologies did not respond to an inquiry. Gov. Josh Shapiro stated that Pennsylvanians deserve to know who they are interacting with online, especially regarding their health.
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