Qantas and Virgin toppled: embattled underdog named Australia's favourite airline
Rex Airlines was named Australia's favourite domestic and regional airline in Roy Morgan's Customer Satisfaction Awards, voted by over 60,000 customers. Singapore Airlines won the International Airline of the Year award for the sixth consecutive year.
Rex Airlines, a small carrier that entered voluntary administration in 2024, has been named Australia's favourite domestic and regional airline. The award was given by Roy Morgan's Customer Satisfaction Awards, which surveyed over 60,000 customers. Despite Qantas and Virgin Australia dominating the market, Rex Airlines took the top spot. Singapore Airlines won the International Airline of the Year award for the sixth year running. The survey was conducted monthly between January and December 2025. Customers rated their satisfaction with various companies across multiple industries, including travel and tourism.
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