The dangers of using AI chatbots for therapy

A national survey by Celeste Campos-Castillo, associate professor of media and information at Michigan State University, reveals that 75% of U.S. adolescents are using AI chatbots such as ChatGPT, Copilot, and Gemini. While most teenagers use these tools for homework help, some turn to them for emotional support, praising their accessibility and non-judgmental nature. Campos-Castillo’s research indicates that young users often prefer AI chatbots because they are always available and lack human tendencies like judgment or impatience. The study highlights concerns about adolescents confiding in AI over human connections, particularly when discussing sensitive issues like drug use, depression, or weight struggles. Teenagers reported feeling less pressure with AI, as it does not react negatively or dismiss their concerns. However, Campos-Castillo warns that over-reliance on AI chatbots can lead to social isolation, reducing face-to-face interactions and human support systems. Researchers also note alarming cases where excessive use of AI chatbots—including general-purpose tools like ChatGPT and character-based AI—has been linked to suicidal thoughts and behaviors among young people. Campos-Castillo emphasizes that while AI offers convenience, replacing human relationships entirely may have severe mental health consequences. The findings suggest a need for caution and awareness about the potential risks of using AI as a primary emotional support system. The study underscores the importance of balancing AI’s benefits with real-world human interactions, particularly for vulnerable populations like adolescents. Experts caution that while AI can assist in certain areas, it should not become a substitute for professional mental health care or meaningful social connections.