The new Amazon: How employees are navigating AI, RTO, and a shifting culture
Amazon's recent changes, including layoffs and return-to-office policies, are impacting employees' work and lives. The company's shift is creating new opportunities for some, while posing challenges for others.
Amazon has reshaped its workforce, policies, and strategy in recent years, with employees saying layoffs, AI, and return-to-office policies are changing their work and lives. The company has laid off over 57,000 corporate employees, with many managers affected, as part of an effort to reduce management layers and increase worker-to-manager ratios by 15%. Laid-off workers have struggled to navigate a labor market where hiring has slowed. Remaining employees face stricter performance reviews and fear of further cuts, creating a tense culture. Amazon moved to a three-day office policy in 2023, with uneven effects on employees. The company's changes are creating new opportunities for some, while others struggle to adapt.
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