US Is Starting to See Heavy Job Losses in Roles Exposed to AI
Eighteen US occupations identified as exposed to AI, covering around 10 million jobs, experienced a 0.2% employment decline between May 2024 and May 2025, while overall US employment grew by 0.8%. Customer service representatives, secretaries, and salespeople were among the hardest-hit roles, according to Bureau of Labor Statistics data released Friday.
The US labor market saw a decline in jobs for occupations heavily exposed to artificial intelligence between May 2024 and May 2025. The Bureau of Labor Statistics (BLS) identified 18 roles, accounting for roughly 10 million jobs, that experienced a 0.2% employment drop during this period. This contrasts with a 0.8% increase in overall employment nationwide. Customer service representatives, certain types of secretaries, and salespeople were among the most affected groups. The BLS had previously flagged these roles as particularly vulnerable to AI-driven automation. The data, published Friday, highlights a growing trend of job losses in sectors where AI adoption is accelerating. The decline underscores broader concerns about AI’s impact on the workforce, particularly in roles involving repetitive tasks or routine interactions. While overall employment rose, the 0.2% contraction in AI-exposed occupations suggests structural shifts in the labor market. Economists and policymakers will likely scrutinize these trends as AI continues to reshape industries. The BLS report provides a snapshot of how automation is altering employment patterns, with potential long-term implications for job security and workforce training needs. The findings align with earlier projections warning of AI’s disruptive effects on certain professions.
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