What the Tech? AI being used to spot scams
Cybersecurity company Malwarebytes has integrated its scam detection tools into the AI chatbot Claude to help users verify suspicious emails, texts, and websites. Experts warn that while AI can combat fraud, users should avoid sharing sensitive data with chatbots and remain cautious of potential errors in detection.
Scammers are increasingly using artificial intelligence to create sophisticated phishing emails, text messages, and fake websites that mimic legitimate communication. To counter this, Malwarebytes has developed a tool that integrates its threat intelligence database with the AI chatbot Claude, allowing users to paste suspicious messages and ask whether they appear legitimate. The feature works by comparing the content against Malwarebytes’ database of known scams, analyzing domain registrations, and identifying red flags. For example, Claude correctly identified an Office Depot promotional email as authentic while flagging suspicious toll fee or traffic ticket messages. Users can enable the tool by connecting Malwarebytes to Claude through the Customize menu under Connectors. Another free resource, Scamwise.com, analyzes suspicious messages and screenshots, tracking common fraud attempts like fake delivery notifications, phishing emails, romance scams, travel scams, and AI-generated fraud. The site helps users verify questionable emails or texts by uploading images for assessment. Cybersecurity experts caution that AI tools are not foolproof and should not replace basic precautions. Users are advised never to share sensitive information such as passwords, banking details, or Social Security numbers with chatbots. While AI-powered detection can help consumers stay ahead of evolving scams, experts emphasize the importance of vigilance and skepticism when encountering unsolicited messages or requests.
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