Who's on the call: US bank CEO uses AI clone in quarterly earnings meet
Customers Bank CEO Sam Sidhu used his AI clone to deliver remarks at the quarterly earnings call, marking a possibly first-of-its-kind move for a public company's earnings call. The bank has signed a multiyear deal with OpenAI to automate banking operations.
Customers Bank CEO Sam Sidhu attended the first-quarter earnings call with analysts, revealing halfway through that he hadn't been speaking. His AI clone delivered the prepared remarks. The bank, headquartered in Pennsylvania's Phoenixville, signed a multiyear deal with OpenAI to automate banking operations. This move is part of a broader trend of adopting AI clones, with companies like Meta training AI avatars of their CEOs. However, concerns around fraud and misuse are growing as AI clones become more widespread. Scammers are using AI-replicated voice technology to impersonate relatives or acquaintances and steal money.
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